New NHS Covid-19 Test and Trace App – advice for businesses

Published Thursday, 24 September 2020

A new NHS Test and Trace App is being made available for people over 16 to download to help to restrict the spread of COVID-19.

Protect your loved ones

The NHS Test and Trace App uses proven technology from Apple and Google, designed to protect every user’s privacy. It will be used in England and Wales, alongside traditional contact tracing

It will notify users if they come into contact with someone who later tests positive for coronavirus.

Hospitality venues, including bars, restaurants and a number of other venues will be expected to display a QR code at the entrance to the premises. The QR code will be unique to the venue and will enable app users to check in when they arrive at a location.

By scanning a QR code app users will be helping the NHS to trace and alert individuals that may have been in close contact with a person who has tested positive for coronavirus.

App users will be able to report symptoms, and book a coronavirus test using the app.

Liz Gaulton, Director of Public Health and Wellbeing, said: “We hope that venues will display their QR code at the entrance and elsewhere on the premises so that visitors who have the app can check in for contact tracing purposes.

“The app will help the NHS understand if the virus is spreading in a particular area, and to help to stop the virus spreading further and save lives.

“The more people that do the right thing – by using the app, and self-isolating when alerted – the more we keep each other safe and stop infection rates rising.”

The “Check-in” feature anonymously alerts users who have been at the same venue at the same time.

For more details about the NHS Test and Trace App and how to download and print a poster featuring a venue’s unique QR code visit

Coventry City Council